Terms & Conditions

Pharmacy terms and conditions

1. Acceptance of terms
By using our pharmacy services, you agree to be bound by these terms and conditions. If you do not agree, you may not use our services. We may amend these terms at any time by posting the revised version on our website. Your continued use of our services indicates your acceptance of any changes.

2. Scope of services
Our pharmacy provides services including, but not limited to, filling prescriptions, dispensing over-the-counter medications, and offering general health and wellness information. We reserve the right to limit the quantity of products provided and to refuse service to any customer.

3. Medical advice disclaimer

• Informational purposes only: Any health-related information provided on our website, in print materials, or by pharmacy staff (other than your treating pharmacist during a consultation) is for general informational and educational purposes only.

• Not a substitute for professional advice: This information is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should not rely on the information provided to make medical decisions.

• Consult a healthcare professional: Always seek the advice of your physician or another qualified healthcare provider with any questions regarding a medical condition, treatment, or before undertaking a new health care regimen. The use of our services does not create a pharmacist-patient relationship between you and any staff member outside of the dispensing process.

4. Prescriptions

• Valid prescriptions: We will only dispense medication based on a valid prescription from a licensed and authorized healthcare provider.

• Verification: We may need to contact your healthcare provider to verify prescription details, and this could cause a delay in filling your prescription.

• Electronic prescribing: Use of e-prescribing services is not a substitute for a healthcare provider's professional judgment. The healthcare provider is solely responsible for determining the appropriateness of treatment.

• Controlled substances: The dispensing of controlled substances is subject to strict federal and state regulations, which may include requirements for in-person evaluations or other conditions.

5. Privacy and HIPAA compliance
We are a HIPAA-covered entity and protect your protected health information (PHI) according to our Notice of Privacy Practices. While we use security measures to protect your information, no data transmission is completely secure. We may disclose your personal information if legally required or to protect our rights.​

6. User responsibilities
You must provide accurate information when using our services and are responsible for maintaining your account security. You agree to use our services lawfully and not for unauthorized purposes.

7. Website and app use
We grant you a limited license for personal use of our website or app. Copying, modifying, or reverse-engineering our website or app is prohibited, as is using automated software to monitor content. We may modify or terminate our website, app, or related services at any time

8. Limitation of liability and disclaimer of warranties
Our services are provided "as is" and without warranties. We are not liable for damages from your use of services or reliance on content; our liability is limited to the amount you paid us. You agree to indemnify us from claims resulting from your violation of these terms.

9. Governing law
These terms are governed by the laws of the state where the pharmacy is located, and legal actions will be filed in the courts of that jurisdiction.

10. Miscellaneous
These terms are the complete agreement between you and the pharmacy. If any provision is unenforceable, it will be severed, and the remaining terms will remain valid.